SmartSave
Savings accounts traditionally form a huge percentage of banks clientele base and with low literacy level, the product's operation can be cumbersome.
Savings account customers are required to make physical appearance before a transaction can be made on their accounts. This is essentially to enable proper identification of the account owners.
Several challenges associated with manual verification (sorting through stacks of mandate forms) or online (availability and strain on network bandwidth) necessitates the need for urgent and more secure, forge proof identification process.
The Smartsave is an electronic account passbook based on either smartcard or 2D-Barcode and AFIS technologies which allows bank customers to carry their mandate information to the bank themselves securely.
The solution reduces risks associated with identification, ensures better and faster service, allows customer mobility, reduces communication requirements, and is ideal for illiterate customers as well as ensuring an enhanced image for the bank.
